Responsible gambling

Responsible Gambling: Your Health Matters

At Cowboys Casino Calgary, we understand the importance of responsible gaming practices to ensure your continued enjoyment of our online and on-site services. Our team is dedicated to providing a safe and secure environment for all players.

Recognizing Problem Gaming Behaviors

We want you to be aware of potential problem behaviors that may indicate unhealthy gaming habits:

Excessive spending or betting
Spending more time playing than intended
Feeling anxious, irritable, or depressed when unable to play

Helping You Stay in Control

To help prevent and address these issues, we've implemented various tools:

Deposit Limits: Set limits on the amount you can deposit into your account.
Time-Outs: Temporarily block access to our services for a short period (e.g., hours or days).
Self-Exclusion: Permanently ban yourself from playing with us.

Additional Support Tools

Our online platform offers other responsible gaming features:

Session Reminders: Regularly remind you of your playtime and losses.
Loss Limits: Set daily or weekly limits on net loss amounts.

Independent Support Organizations

If you're struggling with problem gaming behaviors, please seek help from these trusted resources:Alberta Gambling HelplineNational Council on Problem Gaming